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Bogus Phone Operators

Genre: Crime

Format: 4K

Duration: 60 mins

Languages: English, Hindi

In 2016, the ‘Thane Call Centre Scam’ revealed an ugly side of India’s BPO industry. Scamsters impersonated IRS officials, swindling $50 million from Americans, especially targeting senior citizens, by instilling fear, and funneled the money back to India. The documentary exposes the modus operandi of these call center crimes as they continue to proliferate.